We take care of your reminders for a monthly flat fee

All the agents you will be working with at HumanRemind are located in Switzerland. We are a small start-up located in the canton of Zurich. All of our professionals have been carefully selected and rigorously trained, ensuring that you receive the best experience. When you choose to work with us, know that you are consistently choosing quality and excellence.

We employ several measures to guarantee the protection of your sensitive information: Non-disclosure agreements (NDAs): We are happy to sign NDAs to formalize our commitment to keeping your information confidential. Restricted access: Only authorized personnel directly involved in your project will have access to the confidential information. We strictly control access to ensure confidentiality. Secure systems: Our systems are equipped with the latest security measures to prevent unauthorized access, including encryption and firewalls. Employee training: Our team members undergo regular training on handling confidential information and are well-versed in best practices for maintaining confidentiality. Regular audits: We conduct regular audits of our processes and systems to ensure compliance with confidentiality standards and identify any potential vulnerabilities. Rest assured, your confidential information is in safe hands with us. If you have any specific concerns or additional requirements, please feel free to let us know, and we'll be happy to address them.

Good question! For starters, the annual cost of a full-time employee now exceeds $50,000, plus benefits. Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize. With the monthly plan, you can pause and resume your subscription as often as you need to ensure you're only paying when you have work available for them.

Absolutely! We offer internal expediting as well as external expediting. We can act in your name requesting pending actions to external parties.

humanremind offers a ton of flexibility in how you request expediting tasks. Some common ways clients request designs is directly via Trello, through Teams or Email.

We agree with you the communication channels that fit your needs better. Main channel of communication for expediting is through email, Microsoft Teams chat, Audio calls or Video calls.

The Unlimited Plan at HumanRemind comes with a range of premium perks designed to enhance your experience and provide valuable insights for your business. Every week, your dedicated account manager will send your company requesters a status report of their respective initiated requests. This ensures that you are always informed of the progress and status of your requests in real-time, allowing for better decision-making and planning. In addition to the weekly status reports, a complete requests summary will be sent to your company's email, providing a comprehensive overview of all requests and their status. Furthermore, every month, we will send an extended and more detailed report with executive insights. This report goes beyond the status updates and provides valuable data and analysis, offering deeper insights and recommendations for your business. These executive insights can help you identify trends, areas for improvement, and opportunities for growth based on the data collected from your requests. Overall, the Unlimited Plan at HumanRemind not only provides essential reminder and request management services but also delivers valuable data and insights to support your business decisions and strategies.

Sometimes, despite the best efforts, a reply remains elusive. First, our agent coordinates with the requester, reviewing the communication history and aligning on the urgency of the matter. With the requester's consent, the agent then brings the employee's manager into the loop, ensuring that the importance of the response is understood at all levels. An assertive yet professional reminder is sent, outlining the consequences of further delay and the critical nature of the awaited reply. If necessary, our agents are empowered to initiate an escalation protocol, tactfully increasing the pressure while maintaining respect and professionalism.

Our agents are located in Switzerland, and the European timezone is our main working timing. However, we understand the importance of adapting to other regions' working hours. To ensure effective communication, we plan asynchronous communication such as reminder emails and written communications tailored to the best timing for clients, including office hours anywhere in the world. This means that clients in different time zones can receive our services and support during their local working hours, allowing for seamless collaboration regardless of geographical location.

Yes, Unlimited plan includes the possibility to asign your account manager a corporate email (@yourbusiness.com) and even an assigned corporate position. In this manner our agent can blend in the organization if you decide so.